---
title: How to Connect Multiple Integration Instances to Memtime
description: If the integration you’re using in Memtime allows multiple instances, you can easily connect them and choose where to book your time entries.
---

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# How to Connect Multiple Integration Instances to Memtime

## If the integration you’re using in Memtime allows multiple instances, you can easily connect them and choose where to book your time entries.

**Note:** You need to be a **Memtime Admin** to access these settings in the Customer Portal.

### To connect a new instance:

1. Log into the **[Customer Portal](http://portal.memtime.com)**.
2. Go to the Connected Apps tab.
3. Click Manage next to your connected app.
4. Click Add Instance and give it a name.
   
   ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-52-30-0384-PM.png?width=742&height=333&name=image-png-Jul-08-2025-12-52-30-0384-PM.png)
5. Go back to Memtime, and restart the app once, to apply the change.

Once added, you’ll see an extra option in Memtime when creating a new entry, so you can choose which instance to book it to.

![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-52-47-8582-PM.png?width=826&height=348&name=image-png-Jul-08-2025-12-52-47-8582-PM.png)

### Make the most of this setup:

We recommend enabling the following settings to make the most out of this configuration:

#### 1. In the Time Tracking tab:

- Activate the option **Group by Connected App**

  ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-11-56-55-0666-AM.png?width=460&height=482&name=image-png-Jul-08-2025-11-56-55-0666-AM.png)

This will group your entries by app instance on the right side of the Time Tracking tab.

![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-45-53-0543-PM.png?width=455&height=648&name=image-png-Jul-08-2025-12-45-53-0543-PM.png)

#### 2. In the Reporting tab:

- Click the settings icon
  
  ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-46-34-5554-PM.png?width=273&height=217&name=image-png-Jul-08-2025-12-46-34-5554-PM.png)
- Activate Show Connected App in "Booked on" column
  
  ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-47-20-1945-PM.png?width=452&height=106&name=image-png-Jul-08-2025-12-47-20-1945-PM.png)

 

This will make it easy to see which instance each entry was booked to in your timesheet.

 

![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jul-08-2025-12-48-06-5781-PM.png?width=837&height=432&name=image-png-Jul-08-2025-12-48-06-5781-PM.png)

 

**Not sure if your integration supports multiple instances?**

Reach out to us at **support@memtime.com**. We’re always happy to help with the setup or create a feature request.

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