How to Connect Multiple Integration Instances to Memtime

If the integration you’re using in Memtime allows multiple instances, you can easily connect them and choose where to book your time entries.

Note: You need to be a Memtime Admin to access these settings in the Customer Portal.

To connect a new instance:

  1. Log into the Customer Portal.

  2. Go to the Connected Apps tab.

  3. Click Manage next to your connected app.

  4. Click Add Instance and give it a name.


  5. Go back to Memtime, and restart the app once, to apply the change.

Once added, you’ll see an extra option in Memtime when creating a new entry, so you can choose which instance to book it to.


Make the most of this setup:

We recommend enabling the following settings to make the most out of this configuration:

1. In the Time Tracking tab:

  • Activate the option Group by Connected App


This will group your entries by app instance on the right side of the Time Tracking tab.

2. In the Reporting tab:

  • Click the settings icon

  • Activate Show Connected App in "Booked on" column



 

This will make it easy to see which instance each entry was booked to in your timesheet.

 

 

Not sure if your integration supports multiple instances?

Reach out to us at support@memtime.com. We’re always happy to help with the setup or create a feature request.