--- title: How to Reactivate Your Subscription description: You can reactivate your Memtime subscription at any time. --- [Skip to content](https://knowledgebase.memtime.com/en/how-to-reactivate-your-subscription#main-content) - [English](https://knowledgebase.memtime.com/en/how-to-reactivate-your-subscription) - [Deutsch](https://knowledgebase.memtime.com/de/how-to-reactivate-your-subscription) - [Español](https://knowledgebase.memtime.com/es/cómo-reactivar-tu-suscripción) English Show submenu for translations ![memtime-light-2x.png.png\]](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?height=40&name=memtime-light-2x.png.png) Open main navigation Close main navigation - - [English](https://knowledgebase.memtime.com/en/how-to-reactivate-your-subscription) - [Deutsch](https://knowledgebase.memtime.com/de/how-to-reactivate-your-subscription) - [Español](https://knowledgebase.memtime.com/es/cómo-reactivar-tu-suscripción) English Show submenu for translations - [Go to memtime.com](https://www.memtime.com/) [Go to memtime.com](https://www.memtime.com/) Hi 🦥 How can we help you? - There are no suggestions because the search field is empty. 1. [Memtime Knowledge Base](https://knowledgebase.memtime.com/en?hsLang=en) 2. [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en) 3. [Account Management](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#account-management) # How to Reactivate Your Subscription ## You can reactivate your Memtime subscription at any time. Whether and how you can reactivate depends on your subscription status: - **Non-Renewing:** Your subscription will be in this status if you requested cancellation **before the end of your current billing period**. In this case, you can continue using the app and accessing your data until the next scheduled renewal date. - **Fully Cancelled:** If your subscription has already been fully cancelled, a slightly different process applies. ### Steps to Reactivate 1. Log in to the [Customer Portal](https://portal.memtime.com/login) and go to **Subscription**. ![Screenshot 2025-08-20 at 11.51.06](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202025-08-20%20at%2011.51.06.png?width=239&height=380&name=Screenshot%202025-08-20%20at%2011.51.06.png) 2. If your subscription is **non-renewing**, you’ll see an option called **“Cancel termination”** Click it, and your subscription will be automatically reactivated. ![Screenshot 2025-08-20 at 11.51.11](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202025-08-20%20at%2011.51.11.png?width=454&height=163&name=Screenshot%202025-08-20%20at%2011.51.11.png) 3. If your subscription is **fully cancelled**, go to [Customer Portal](https://portal.memtime.com/login) **\> Subscription**, and you’ll see an option to **“Reactivate Subscription.”**   ![Screenshot 2025-08-20 at 11.56.29](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202025-08-20%20at%2011.56.29.png?width=268&height=161&name=Screenshot%202025-08-20%20at%2011.56.29.png)   - A popup will appear, allowing you to select the plan and duration for your reactivation. ![Screenshot 2025-08-20 at 11.57.05](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202025-08-20%20at%2011.57.05.png?width=558&height=581&name=Screenshot%202025-08-20%20at%2011.57.05.png) **Important:** Reactivating a subscription will restore **all the licenses** you had when your subscription was active. The system will not ask you to adjust the number of licenses during reactivation. If you want to reactivate with a **different number of licenses** than you had before, please contact our support team [here,](https://www.memtime.com/contact-support) and we’ll reactivate your subscription for you.   - [🚀 Getting started](https://knowledgebase.memtime.com/en/getting-started?hsLang=en) - [🧠 Memory Aid](https://knowledgebase.memtime.com/en/memory-aid?hsLang=en) - [📁 Memtime Projects](https://knowledgebase.memtime.com/en/memtime-projects?hsLang=en) - [⏳ Time entries](https://knowledgebase.memtime.com/en/time-entries?hsLang=en) - [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#main-content) - [Managing Users](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#managing-users) - [Purchasing Memtime](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#purchasing-memtime) - [Account Management](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#account-management) - [📉 Reports & Statistics](https://knowledgebase.memtime.com/en/reports-statistics?hsLang=en) - [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#main-content) - [Calendar Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#calendar-integrations) - [DATEV Integration](https://knowledgebase.memtime.com/en/integrations?hsLang=en#datev-integration) - [Project Management](https://knowledgebase.memtime.com/en/integrations?hsLang=en#project-management) - [Telephone Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#telephone-integrations) - [🖥️ Guides for Admins](https://knowledgebase.memtime.com/en/%EF%B8%8F-guides-for-admins?hsLang=en) - [🛠️ Troubleshooting](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#main-content) - [Microsoft Windows](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#microsoft-windows) - [macOS](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#macos) - [Linux](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#linux) - [Integrations](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#integrations) [![Chill listening crop-3](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?width=133&height=24&name=memtime-light-2x.png.png "Chill listening crop-3")](http://www.memtime.com) Knowledge Base Copyright © 2026, Memtime GmbH