How to Connect Sipgate.io to Memtime

You can connect your Memtime with Sipgate.io and say goodbye to manually time-tracking your phone calls.

Step 1: Install Sipgate.io as a Connected App

 
1. Launch the Memtime App and navigate to the menu icon. Select Connected Apps.

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2. If Sipgate.io is not listed as a Connected App, click Find More Connected Apps to find it and install it.

Find More Connected Apps EN-1


3. The Memtime Marketplace website will open in your browser. Search for Sipgate.io in the search bar, or any other Connected App you’d like to try.

Once you find Sipgate.io, click Connect with Sipgate.io.





4. Return to the Memtime app and go to Menu → Connected Apps.

Click Refresh Installed Connected Apps to see Sipgate.io listed as a Connected App.


Refresh Installed Connected Apps EN

Step 2: Authenticate Sipgate.io

 

1. In Memtime, select Sipgate.io from the Connected Apps list and click Authenticate. You will also be automatically prompted to authenticate.





2. A new pop-up window will open, where you can enter your credentials to authenticate with your Sipgate.io account.



3. To authenticate, you’ll need your Token-ID and Personal Access Token (PAT):

  • Open your browser and log in to your Sipgate.io account.
  • Click your profile icon and select User Settings.

  • Scroll to the Personal Access Token section and click Manage.



  • If no token exists, click Add to create a new one.

In case that you will need your PAT for later use, make sure to securely save it, as it will be displayed to you once.



4. Return to Memtime and enter your Token-ID and PAT to complete the authentication process.

After authentication, click Refresh Installed Connected Apps to confirm it was successful.


Refresh Installed Connected Apps EN

5. Select Sipgate.io from the Connected Apps menu to access its settings. Here, you can customize the settings to match your preferences.


Step 3: Create Time Entries in Memtime from Sipgate.io Calls

1. Go to the Time Tracking tab in Memtime. You will now see your Sipgate.io calls displayed in the Calls column.


 

2. This integration lets you create time entries directly from your calls. Simply hover over a call and click the plus button to add a time entry.


Automatic Synchronization: Memtime automatically imports calls from Sipgate.io, making the creation of time entries simpler than ever.