If you're an administrator in Memtime, you can control which users are shown in the Customer Portal.
When you're a user with administrator rights in Memtime, you have an overview of all users that have been invited to the account.
By default, the list includes:
- Active users
- Users with expired invitation links
- Users with canceled invitations
If you want to only see active users, here's how you can filter the list:
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Go to the Customer Portal
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Click on User Management
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Click on the settings symbol (⚙) in the right corner of the list
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Activate the boxes for:
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Hide Expired Invites
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Hide Canceled Invites
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The list will now only show the users you’ve actively added to the account.
Note: This does not delete users — it just hides them from view to keep your list clean.