When you install Memtime, the app is automatically saved to your operating system’s default location – and so is the database that stores your tracking data.
Where is my data saved?
Memtime is designed to store all tracking data only on your own computer, to make sure no one else can access it.
Because of this, Memtime can’t be installed on a shared drive or a network folder that multiple people can access. It’s always installed and used locally, even if you have multiple devices.
Left Column: Automatically Captured activities
Your activity data is recorded by the Memtime tracking core and saved exclusively in a local database on your device. This data shows up in the Captured Activities column in the Memory Aid section.
Right Column: Time Entries and Connected Apps
Memtime can connect to other tools (like project management or ERP systems) through our Connected Apps, and this data is displayed in the Time Entries column.
The Connected Apps allow you to:
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Import projects and tasks from other tools into Memtime.
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Export time entries from Memtime into your external system.
This connection only works if you allow Memtime to access those tools on your behalf. This does not affect your activity data, which is still stored only on your computer.
If you don't require Memtime to integrate with other tools, you can use our own Connected App for internal project management, Memtime Projects, by following this article to install it.
What if I want to switch to a new device or format my device?
Since this is the case, we strongly recommend booking a call with our team so we can guide you through the steps, and help you avoid data loss: Book a Call.
If Memtime is not properly closed, copying the files can lead to data loss, or a corrupt data bank.
In case you still prefer to do this on your own, you can find and back up your Memtime database by following these articles:
What if I need help with my Memtime app?
If something isn’t working, and you contact our support, you can choose to upload your log files and local database, but only if you decide to do so. It’s voluntary, and only you can trigger the upload.
In that case, only the support person, and the developer handling your case can see this data, which is always deleted after the case is resolved, and once we provide a solution for you.