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How to Hide Users with Expired or Canceled Invitations

If you're an administrator in Memtime, you can control which users are shown in the Customer Portal.

When you're a user with administrator rights in Memtime, you have an overview of all users that have been invited to the account.

By default, the list includes:

  • Active users
  • Users with expired invitation links
  • Users with canceled invitations


If you want to only see active users, here's how you can filter the list:

  1. Go to the Customer Portal

  2. Click on User Management

  3. Click on the settings symbol (⚙) in the right corner of the list

  4. Activate the boxes for:

    • Hide Expired Invites

    • Hide Canceled Invites




The list will now only show the users you’ve actively added to the account.

Note: This does not delete users — it just hides them from view to keep your list clean.