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If you’ve been using a Memtime license and want to transfer it to someone else instead of canceling it, just follow these steps:
Step 1: Release your license
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Go to your Customer Portal > User Management.
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Click the pencil icon next to your email address to view your assigned rights.
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Uncheck User rights and keep only Admin rights.
Admins without user rights do not consume a license. Licenses are only used by users with User rights (whether they are admins or not).
Step 2: Invite the new user
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Click Invite new user.
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Enter the email address of the person you want to invite, and choose which rights to assign (only User, or both User + Admin).
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The person will then receive an email invitation. Once they accept it, they’ll be added to your Memtime account and start using the license.
And that’s it! Your license has been successfully transferred.
If you’re unsure about any of the steps, feel free to reach out to our Support Team here - we’ll be happy to guide you through the process.