--- title: How to update your payment method and billing details description: In the Subscription tab of the Customer Portal, you can view and manage your subscription details, including payment and billing information. --- [Skip to content](https://knowledgebase.memtime.com/en/how-can-i-edit-my-payment-information#main-content) - [English](https://knowledgebase.memtime.com/en/how-can-i-edit-my-payment-information) - [Deutsch](https://knowledgebase.memtime.com/de/how-can-i-edit-my-payment-and-billing-information) - [Español](https://knowledgebase.memtime.com/es/how-can-i-edit-my-payment-and-billing-information) English Show submenu for translations ![memtime-light-2x.png.png\]](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?height=40&name=memtime-light-2x.png.png) Open main navigation Close main navigation - - [English](https://knowledgebase.memtime.com/en/how-can-i-edit-my-payment-information) - [Deutsch](https://knowledgebase.memtime.com/de/how-can-i-edit-my-payment-and-billing-information) - [Español](https://knowledgebase.memtime.com/es/how-can-i-edit-my-payment-and-billing-information) English Show submenu for translations - [Go to memtime.com](https://www.memtime.com/) [Go to memtime.com](https://www.memtime.com/) Hi 🦥 How can we help you? - There are no suggestions because the search field is empty. 1. [Memtime Knowledge Base](https://knowledgebase.memtime.com/en?hsLang=en) 2. [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en) # How to update your payment method and billing details ## In the Subscription tab of the Customer Portal, you can view and manage your subscription details, including payment and billing information. The settings for your payment details and billing address can be found under: **[Customer Portal](https://portal.memtime.com/)** → Subscription → Edit Subscription Details ### ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-01-2026-01-12-42-2269-PM.png?width=670&height=308&name=image-png-May-01-2026-01-12-42-2269-PM.png) To change your payment method: 1. Log in to the **[Customer Porta](https://portal.memtime.com/)[l](https://portal.memtime.com/)**. 2. Navigate to the **Subscription** tab in the left menu. 3. Click on **Edit Subscription Details.** 4. A window will open where you can choose which information you would like to edit: - - Account Information - Billing & Shipping Addresses - Payment Methods Click on **Payment Methods** to update your credit card details. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-01-2026-01-19-20-2887-PM.png?width=412&height=303&name=image-png-May-01-2026-01-19-20-2887-PM.png) ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-01-2026-01-15-23-2970-PM.png?width=405&height=248&name=image-png-May-01-2026-01-15-23-2970-PM.png) ### To change your billing address: 1. Log in to the **[Customer Portal](https://portal.memtime.com/)**. 2. Navigate to the **Subscription** tab in the left menu. 3. Click on **Edit Subscription Details.** 4. A window will open where you can choose which information you would like to edit: - - Account Information - Billing & Shipping Addresses - Payment Methods Click on **Billing & Shipping Addresses** to update your billing details. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-01-2026-01-18-43-3817-PM.png?width=412&height=303&name=image-png-May-01-2026-01-18-43-3817-PM.png) ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-01-2026-01-18-19-1950-PM.png?width=394&height=209&name=image-png-May-01-2026-01-18-19-1950-PM.png)   ### To add your VAT number: If you click on your billing information, you’ll also have the option to add or update your VAT number. Please note that our payment processor only accepts VAT numbers issued by EU countries. ![Screenshot 2026-05-28 at 09.53.59](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202026-05-28%20at%2009.53.59.png?width=394&height=540&name=Screenshot%202026-05-28%20at%2009.53.59.png) ### Support Need help with the article or have any questions? 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