You can easily update your payment and billing information anytime through the Customer Portal on our website.
To update your payment information, you can follow these steps:
- Visit our website, or just log in to the Customer Portal at: memtime.com/portal
- Navigate to the subscription tab in the menu on the left.
- Click "Edit payment information" to change your payment method or "Edit billing address" to update your billing address.
![](https://knowledgebase.memtime.com/hs-fs/hubfs/Billing%20EN-PNG.png?width=1007&height=589&name=Billing%20EN-PNG.png)
Here is a quick video that shows this process and where to find these settings: