--- title: How to Connect Microsoft Teams to Memtime description: You can connect Memtime to Microsoft Teams and say goodbye to manually time-tracking your calls. --- [Skip to content](https://knowledgebase.memtime.com/en/how-to-connect-to-microsoft-teams#main-content) - [English](https://knowledgebase.memtime.com/en/how-to-connect-to-microsoft-teams) - [Deutsch](https://knowledgebase.memtime.com/de/how-to-connect-to-microsoft-teams) - [Español](https://knowledgebase.memtime.com/es/how-to-connect-to-microsoft-teams) English Show submenu for translations ![memtime-light-2x.png.png\]](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?height=40&name=memtime-light-2x.png.png) Open main navigation Close main navigation - - [English](https://knowledgebase.memtime.com/en/how-to-connect-to-microsoft-teams) - [Deutsch](https://knowledgebase.memtime.com/de/how-to-connect-to-microsoft-teams) - [Español](https://knowledgebase.memtime.com/es/how-to-connect-to-microsoft-teams) English Show submenu for translations - [Go to memtime.com](https://www.memtime.com/) [Go to memtime.com](https://www.memtime.com/) Hi 🦥 How can we help you? - There are no suggestions because the search field is empty. 1. [Memtime Knowledge Base](https://knowledgebase.memtime.com/en?hsLang=en) 2. [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en) 3. [Telephone Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#telephone-integrations) # How to Connect Microsoft Teams to Memtime ## You can connect Memtime to Microsoft Teams and say goodbye to manually time-tracking your calls. To install the integration, you must: - Be both a Memtime Admin and a Microsoft Teams Admin - Have an active Memtime Premium plan If you're **only a Memtime Admin**, your Microsoft Admin will need to help. See **[Step 3](https://knowledgebase.memtime.com/en/how-to-connect-to-microsoft-teams?hsLang=en#invite-admin)**. ### Step 1: Install Microsoft Teams as a Connected App 1\. Launch the **Memtime App** and navigate to the menu icon. Select **Connected Apps**. ![Screenshot 2024-05-09 at 10.55.09](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202024-05-09%20at%2010.55.09.png?width=279&height=472&name=Screenshot%202024-05-09%20at%2010.55.09.png) 2\. If Microsoft Teams is not listed as a Connected App, click **Find More Connected Apps** to find it and install it. ![Find More Connected Apps EN-1](https://knowledgebase.memtime.com/hs-fs/hubfs/Find%20More%20Connected%20Apps%20EN-1.png?width=512&height=334&name=Find%20More%20Connected%20Apps%20EN-1.png) 3\. The Memtime Marketplace website will open in your browser. Search for **Microsoft Teams** in the search bar, or any other Connected App you’d like to try. Once you find Microsoft Teams, click on the **Install** button. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Mar-18-2025-10-32-11-2235-AM.png?width=589&height=227&name=image-png-Mar-18-2025-10-32-11-2235-AM.png) 4. A pop-up window will appear asking you to enter your team's Microsoft Tenant ID. If you are a Memtime admin, and also a Microsoft admin, click **Continue**. ![CP Tenant ID ex EN](https://knowledgebase.memtime.com/hs-fs/hubfs/CP%20Tenant%20ID%20ex%20EN.png?width=688&height=260&name=CP%20Tenant%20ID%20ex%20EN.png) ### Step 2: Find your Microsoft Teams Tenant ID 1\. To find these credentials, log in to your Microsoft Teams account, and click on the **Teams** section.   ![Go to Teams EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Go%20to%20Teams%20EN.png?width=384&height=416&name=Go%20to%20Teams%20EN.png)  2\. Then, click on the **settings button** for your team (⋯), and select the option **Get link to team**. Our integration connects with a tenant ID. This works with both **‘Get link to channel’** and **‘Get link to team’** options, depending on which tenant you'd like to connect Memtime to. ![SS 1 Get link EN-png-1](https://knowledgebase.memtime.com/hs-fs/hubfs/SS%201%20Get%20link%20EN-png-1.png?width=514&height=460&name=SS%201%20Get%20link%20EN-png-1.png) 3\. Copy the link from the part that starts after "tenantID=", and paste it in the pop-up window on our website. The tenant ID is **not visible by default** in this window. Move your cursor to the right, until you get to this part of the link, so that you can copy only the part after "tenantID=". ![Tenant ID SS EN-1](https://knowledgebase.memtime.com/hs-fs/hubfs/Tenant%20ID%20SS%20EN-1.png?width=688&height=292&name=Tenant%20ID%20SS%20EN-1.png) 4\. After inputting this information, a Microsoft admin needs to give approval to use Microsoft Teams with Memtime, by clicking on **Continue** and accepting the permissions. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Mar-18-2025-12-26-05-3373-PM.png?width=688&height=195&name=image-png-Mar-18-2025-12-26-05-3373-PM.png) If you are a Memtime administrator, but not a Microsoft Teams administrator, you will not be able to accept the permissions required for this installation. ### Step 3: If You Are *Not* a Microsoft Teams Admin 1\. If you are not one, your Microsoft administrator will need to follow the previous steps for you. These are the permissions your Microsoft Admin will be able to **Accept**, which might not be visible to you unless you have admin rights. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/MS%20Teams%20Permissions-png.png?width=460&height=620&name=MS%20Teams%20Permissions-png.png) 2\. To invite your Microsoft admin to Memtime, go to the **Customer Portal → User Management** tab. Click **Invite new users** and invite your admin with **Account Admin** permission.   ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2025-03-27-00-3296-PM.png?width=688&height=360&name=image-png-Apr-08-2025-03-27-00-3296-PM.png) 3\. This way, they can install the Connected App for you, like in **Step 1 and 2** of this article. Once they approve the request in Microsoft Teams, you can return to your Memtime app. ### Step 4: Authenticate Microsoft Teams 1\. Return to the Memtime app and go to **Menu → Connected Apps**. Click **Refresh Installed Connected Apps** to see Microsoft Teams listed as a Connected App. ![Refresh Installed Connected Apps EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Refresh%20Installed%20Connected%20Apps%20EN.png?width=528&height=171&name=Refresh%20Installed%20Connected%20Apps%20EN.png)   2\. In Memtime, select **Microsoft Teams** from the Connected Apps list and click **Authenticate**. You will also be automatically prompted to authenticate.   ![Teams Auth EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Teams%20Auth%20EN.png?width=688&height=186&name=Teams%20Auth%20EN.png) 3\. A new pop-up window will open, where you can enter your credentials to authenticate with your Microsoft Teams account. ![EN microsoft-1](https://knowledgebase.memtime.com/hs-fs/hubfs/EN%20microsoft-1.png?width=510&height=400&name=EN%20microsoft-1.png) 4\. Select Microsoft Teams from the Connected Apps menu to access its settings. Here, you can customize the settings to match your preferences. ![Teams Settings EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Teams%20Settings%20EN.png?width=428&height=273&name=Teams%20Settings%20EN.png) #### Types of Calls You can Import - **Regular:** Standard Teams calls between Teams users (VoIP) inside your organization or federated organizations. These don't involve the public telephone network. - **STN:** Calls made via Microsoft's Phone System to or from the Public Switched Telephone Network (landlines and mobile numbers) using Microsoft Calling Plans. - **Direct Routing:** PSTN calls routed through your own SBC (Session Border Controller) or a telephony provider instead of Microsoft's Calling Plans. **In short:** - **Regular** = Teams-to-Teams internal/federated calls - **PSTN** = Public phone calls via Microsoft's calling plan - **Direct Routing** = Public phone calls via your own telephony carrier/SBC ### Step 5: Create Time Entries in Memtime from Microsoft Teams Calls 1\. Go to the Time Tracking tab in Memtime. You will now see your Microsoft Teams calls displayed in the Calls column. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jan-03-2025-01-34-32-6975-PM.png?width=688&height=355&name=image-png-Jan-03-2025-01-34-32-6975-PM.png)  2\. This integration lets you create time entries directly from your calls. Simply hover over a call and click the plus button to add a time entry. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jan-03-2025-01-53-35-3994-PM.png?width=349&height=415&name=image-png-Jan-03-2025-01-53-35-3994-PM.png) **Automatic Synchronization:** Memtime automatically imports calls from Microsoft Teams, making the creation of time entries simpler than ever. #### Here's a video that shows the whole process:   - [🚀 Getting started](https://knowledgebase.memtime.com/en/getting-started?hsLang=en) - [🧠 Memory Aid](https://knowledgebase.memtime.com/en/memory-aid?hsLang=en) - [📁 Memtime Projects](https://knowledgebase.memtime.com/en/memtime-projects?hsLang=en) - [⏳ Time entries](https://knowledgebase.memtime.com/en/time-entries?hsLang=en) - [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#main-content) - [Managing Users](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#managing-users) - [Purchasing Memtime](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#purchasing-memtime) - [Account Management](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#account-management) - [📉 Reports & Statistics](https://knowledgebase.memtime.com/en/reports-statistics?hsLang=en) - [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#main-content) - [Calendar Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#calendar-integrations) - [DATEV Integration](https://knowledgebase.memtime.com/en/integrations?hsLang=en#datev-integration) - [Project Management](https://knowledgebase.memtime.com/en/integrations?hsLang=en#project-management) - [Telephone Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#telephone-integrations) - [🖥️ Guides for Admins](https://knowledgebase.memtime.com/en/%EF%B8%8F-guides-for-admins?hsLang=en) - [🛠️ Troubleshooting](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#main-content) - [Microsoft Windows](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#microsoft-windows) - [macOS](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#macos) - [Linux](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#linux) - [Integrations](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#integrations) [![Chill listening crop-3](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?width=133&height=24&name=memtime-light-2x.png.png "Chill listening crop-3")](http://www.memtime.com) Knowledge Base Copyright © 2026, Memtime GmbH ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/cnbsQuGZASCTgU2eg6JbWzilrxTLIlefQFiZhDhRQFA/capped-1080p.mp4", "dateModified" : "2025-04-21T15:01:16.277Z", "duration" : "PT3M1S", "height" : 1080, "name" : "Setting Up Memtime with Microsoft Teams", "thumbnailUrl" : "https://25169434.fs1.hubspotusercontent-eu1.net/hubfs/25169434/Setting%20Up%20Memtime%20with%20Microsoft%20Teams.mp4/medium.jpg", "uploadDate" : "2025-04-21T15:01:11.020Z", "width" : 1920 } ```