You can connect Memtime to Microsoft Teams and say goodbye to manually time-tracking your calls.
To install the integration, you must:
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Be both a Memtime Admin and a Microsoft Teams Admin
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Have an active Memtime Premium plan
If you're only a Memtime Admin, your Microsoft Admin will need to help. See Step 3.
Step 1: Install Microsoft Teams as a Connected App
1. Launch the Memtime App and navigate to the menu icon. Select Connected Apps.
2. If Microsoft Teams is not listed as a Connected App, click Find More Connected Apps to find it and install it.
3. The Memtime Marketplace website will open in your browser. Search for Microsoft Teams in the search bar, or any other Connected App you’d like to try.
Once you find Microsoft Teams, click on the Install button.
4. A pop-up window will appear asking you to enter your team's Microsoft Tenant ID.
If you are a Memtime admin, and also a Microsoft admin, click Continue.
Step 2: Find your Microsoft Teams Tenant ID
1. To find these credentials, log in to your Microsoft Teams account, and click on the Teams section.
2. Then, click on the settings button for your team (⋯), and select the option Get link to team.
Our integration connects with a tenant ID. This works with both ‘Get link to channel’ and ‘Get link to team’ options, depending on which tenant you'd like to connect Memtime to.
3. Copy the link from the part that starts after "tenantID=", and paste it in the pop-up window on our website. The tenant ID is not visible by default in this window.
Move your cursor to the right, until you get to this part of the link, so that you can copy only the part after "tenantID=".
4. After inputting this information, a Microsoft admin needs to give approval to use Microsoft Teams with Memtime, by clicking on Continue and accepting the permissions.
If you are a Memtime administrator, but not a Microsoft Teams administrator, you will not be able to accept the permissions required for this installation.
Step 3: If You Are Not a Microsoft Teams Admin
1. If you are not one, your Microsoft administrator will need to follow the previous steps for you.
These are the permissions your Microsoft Admin will be able to Accept, which might not be visible to you unless you have admin rights.
2. To invite your Microsoft admin to Memtime, go to the Customer Portal → User Management tab.
Click Invite new users and invite your admin with Account Admin permission.
3. This way, they can install the Connected App for you, like in Step 1 and 2 of this article. Once they approve the request in Microsoft Teams, you can return to your Memtime app.
Step 4: Authenticate Microsoft Teams
1. Return to the Memtime app and go to Menu → Connected Apps.
Click Refresh Installed Connected Apps to see Microsoft Teams listed as a Connected App.
2. In Memtime, select Microsoft Teams from the Connected Apps list and click Authenticate. You will also be automatically prompted to authenticate.
3. A new pop-up window will open, where you can enter your credentials to authenticate with your Microsoft Teams account.
4. Select Microsoft Teams from the Connected Apps menu to access its settings. Here, you can customize the settings to match your preferences.
Step 5: Create Time Entries in Memtime from Microsoft Teams Calls
1. Go to the Time Tracking tab in Memtime. You will now see your Microsoft Teams calls displayed in the Calls column.
2. This integration lets you create time entries directly from your calls. Simply hover over a call and click the plus button to add a time entry.
Automatic Synchronization: Memtime automatically imports calls from Microsoft Teams, making the creation of time entries simpler than ever.
Here's a video that shows the whole process: