--- title: Why aren't all Asana projects visible in Memtime? description: Sometimes, Memtime is not showing all of your Asana projects and tasks because the time-tracking feature has not been activated for them in Asana yet. --- [Skip to content](https://knowledgebase.memtime.com/en/my-asana-tasks-are-not-showing-in-memtime-yet#main-content) - [English](https://knowledgebase.memtime.com/en/my-asana-tasks-are-not-showing-in-memtime-yet) - [Deutsch](https://knowledgebase.memtime.com/de/warum-sind-nicht-alle-asana-projekte-sichtbar) - [Español](https://knowledgebase.memtime.com/es/por-qué-no-se-muestran-todos-los-proyectos-de-asana-en-memtime) English Show submenu for translations ![memtime-light-2x.png.png\]](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?height=40&name=memtime-light-2x.png.png) Open main navigation Close main navigation - - [English](https://knowledgebase.memtime.com/en/my-asana-tasks-are-not-showing-in-memtime-yet) - [Deutsch](https://knowledgebase.memtime.com/de/warum-sind-nicht-alle-asana-projekte-sichtbar) - [Español](https://knowledgebase.memtime.com/es/por-qué-no-se-muestran-todos-los-proyectos-de-asana-en-memtime) English Show submenu for translations - [Go to memtime.com](https://www.memtime.com/) [Go to memtime.com](https://www.memtime.com/) Hi 🦥 How can we help you? - There are no suggestions because the search field is empty. 1. [Memtime Knowledge Base](https://knowledgebase.memtime.com/en?hsLang=en) 2. [🛠️ Troubleshooting](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en) 3. [Integrations](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#integrations) # Why aren't all Asana projects visible in Memtime? ## Sometimes, Memtime is not showing all of your Asana projects and tasks because the time-tracking feature has not been activated for them in Asana yet. Time tracking in Asana as you will read in this article is only available for all **Advanced, Enterprise and Enterprise + Asana plans**. If you have a basic Asana plan without time tracking, you can still use our legacy Asana integration, that displays time entries as comments in your tasks. When Memtime doesn't show all the projects and tasks you have in Asana, it's best to first check if time-tracking is enabled for them in Asana. To enable time tracking in Asana projects, the correct custom fields have to added first. Here's how you can do this: 1\. Open a project. 2\. Click on customize in the top right corner. ![Customize EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Customize%20EN.png?width=548&height=237&name=Customize%20EN.png) 3\. Click on the following option to add a field. ![Add field EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Add%20field%20EN.png?width=515&height=589&name=Add%20field%20EN.png) 4\. Search for the option "Actual Time", and click on it to add it as a field. ![Actual time EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Actual%20time%20EN.png?width=555&height=515&name=Actual%20time%20EN.png) If you are unable to access the previous settings, you can request assistance from your Asana administrator to enable time tracking for your projects and tasks. After time tracking has been enabled on your Asana projects and tasks, you can return to Memtime and refresh your projects to see the changes take effect: **Memtime App → Project Management → Asana → Refresh** ![refresh projects universal-1](https://knowledgebase.memtime.com/hs-fs/hubfs/refresh%20projects%20universal-1.png?width=476&height=247&name=refresh%20projects%20universal-1.png) ### What if I still can't see the project or task that I need? If your projects and tasks are still not available in Memtime for creating time entries, you can also double-check the following: 1\. Check if you are assigned to them directly in Asana, and then refresh your projects in Memtime to apply any changes. 2\. Choose different settings for Asana in Memtime based on your preference. You can do so here: **Memtime App → Menu → Connected Apps → Asana** ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-May-03-2024-10-10-56-5612-AM.png?width=688&height=265&name=image-png-May-03-2024-10-10-56-5612-AM.png) 3\. If you've changed the above settings, you can refresh your projects again to see the changes take effect: **Memtime App → Project Management → Asana → Refresh** ![refresh projects universal-1](https://knowledgebase.memtime.com/hs-fs/hubfs/refresh%20projects%20universal-1.png?width=476&height=247&name=refresh%20projects%20universal-1.png) Adjusting these settings can help you to select which projects should be imported to Memtime from Asana, as well as which tasks you would like to see when creating time entries. - [🚀 Getting started](https://knowledgebase.memtime.com/en/getting-started?hsLang=en) - [🧠 Memory Aid](https://knowledgebase.memtime.com/en/memory-aid?hsLang=en) - [📁 Memtime Projects](https://knowledgebase.memtime.com/en/memtime-projects?hsLang=en) - [⏳ Time entries](https://knowledgebase.memtime.com/en/time-entries?hsLang=en) - [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#main-content) - [Managing Users](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#managing-users) - [Purchasing Memtime](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#purchasing-memtime) - [Account Management](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#account-management) - [📉 Reports & Statistics](https://knowledgebase.memtime.com/en/reports-statistics?hsLang=en) - [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#main-content) - [Calendar Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#calendar-integrations) - [DATEV Integration](https://knowledgebase.memtime.com/en/integrations?hsLang=en#datev-integration) - [Project Management](https://knowledgebase.memtime.com/en/integrations?hsLang=en#project-management) - [Telephone Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#telephone-integrations) - [🖥️ Guides for Admins](https://knowledgebase.memtime.com/en/%EF%B8%8F-guides-for-admins?hsLang=en) - [🛠️ Troubleshooting](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#main-content) - [Microsoft Windows](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#microsoft-windows) - [macOS](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#macos) - [Linux](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#linux) - [Integrations](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#integrations) [![Chill listening crop-3](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?width=133&height=24&name=memtime-light-2x.png.png "Chill listening crop-3")](http://www.memtime.com) Knowledge Base Copyright © 2026, Memtime GmbH