How to connect to Jira Cloud + Tempo

This article explains how you can connect Jira Cloud + Tempo with Memtime, and collaborate with your team members while your activities are automatically tracked.

The first step to connecting Jira Cloud + Tempo to Memtime is to install it as a Connected App. 

To install Jira Cloud + Tempo as a Connected App, you can try the following:

1. Open the Memtime App and click on the menu to select Connected Apps.

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2. If you do not see Jira Cloud + Tempo as a Connected App, you can click on the "Find More Connected Apps" button to easily find it.

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3. After that, the Memtime marketplace website will open in your browser. Here you can search for Jira Cloud + Tempo or any other Connected App that you would like to try out.

You can then click on the "Connect to Jira Cloud + Tempo" button.

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4. In order to install this Connected App, you will be asked to choose your Tempo region.


If your time entries are not syncing with Jira Cloud + Tempo at any point later, you might need to reset your Tempo region, which you can do with this article here.

5. After installing it, go back to the Memtime App and click on "Refresh Installed Connected Apps" to see Jira Cloud + Tempo installed as a Connected App.

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The next step is to authenticate Jira Cloud + Tempo in Memtime. 

1. Select Jira Cloud + Tempo in your Connected Apps in Memtime and click on "Authenticate".

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2. A window will open in your browser, asking you to log in with your Jira credentials, or just asking you for access to your Jira Cloud projects.

You can grant Memtime access in order for it to be able to connect with your Jira Cloud account, by scrolling down and clicking on "Accept".

Access Jira

Additionally, you will be asked to grant permission for accessing your Tempo data, which you can also authorize. This is because Memtime needs access in order to synchronize your time entries for you.

Tempo access

3. Once you've successfully authenticated, go back to your Connected Apps in Memtime, and choose Jira Cloud + Tempo on the left to see the settings.

In this section, you have the flexibility to customize your Search Query (JQL) to filter specific projects or tasks that you wish Memtime to import for you.

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This automatic Search Query imports all tasks that are assigned to you and currently active:

(assignee = currentUser() AND status NOT IN (Completed, Closed, Canceled)) 

4. If you want to create a specific search query, you can use ChatGPT to help you. Here's an example how you can get the search query for all active tasks assigned to you:

5. Remember, if some of your projects are not yet displayed in Memtime yet, especially after changing your search query, you can refresh your projects by clicking on this button here:

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6. Once you create a time entry in Memtime, it will automatically sync with your Jira Cloud and Tempo account. If you booked time on a task, you can open the task in Jira Cloud directly and see the exported time entry like this:

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You can also see the time entry if you scroll down and click on "Worklogs":

Jira comment

That's it! Now you can use the Jira Cloud + Tempo integration in Memtime. Here's a video that shows this complete process, as well as how to create and export time entries: