--- title: How to connect to Jira Cloud + Tempo description: You can connect Memtime to Jira Cloud + Tempo and take your time-tracking to the next level. --- [Skip to content](https://knowledgebase.memtime.com/en/how-to-connect-to-jira-cloud-tempo#main-content) - [English](https://knowledgebase.memtime.com/en/how-to-connect-to-jira-cloud-tempo) - [Deutsch](https://knowledgebase.memtime.com/de/wie-kann-ich-jira-cloud-tempo-mit-memtime-verbinden) - [Español](https://knowledgebase.memtime.com/es/cómo-conectar-jira-cloud-tempo) English Show submenu for translations ![memtime-light-2x.png.png\]](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?height=40&name=memtime-light-2x.png.png) Open main navigation Close main navigation - - [English](https://knowledgebase.memtime.com/en/how-to-connect-to-jira-cloud-tempo) - [Deutsch](https://knowledgebase.memtime.com/de/wie-kann-ich-jira-cloud-tempo-mit-memtime-verbinden) - [Español](https://knowledgebase.memtime.com/es/cómo-conectar-jira-cloud-tempo) English Show submenu for translations - [Go to memtime.com](https://www.memtime.com/) [Go to memtime.com](https://www.memtime.com/) Hi 🦥 How can we help you? - There are no suggestions because the search field is empty. 1. [Memtime Knowledge Base](https://knowledgebase.memtime.com/en?hsLang=en) 2. [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en) 3. [Project Management](https://knowledgebase.memtime.com/en/integrations?hsLang=en#project-management) # How to connect to Jira Cloud + Tempo ## You can connect Memtime to Jira Cloud + Tempo and take your time-tracking to the next level. ### Step 1: Install Jira Cloud + Tempo as a Connected App   1\. Launch the Memtime App and navigate to the Menu (☰) icon. Select **Connected Apps**. ![Screenshot 2024-05-09 at 10.55.09](https://knowledgebase.memtime.com/hs-fs/hubfs/Screenshot%202024-05-09%20at%2010.55.09.png?width=279&height=472&name=Screenshot%202024-05-09%20at%2010.55.09.png) 2\. If Jira Cloud + Tempo is not listed, click **Find More Connected Apps**. ![Find More Connected Apps EN-1](https://knowledgebase.memtime.com/hs-fs/hubfs/Find%20More%20Connected%20Apps%20EN-1.png?width=512&height=334&name=Find%20More%20Connected%20Apps%20EN-1.png) 3\. The Memtime Marketplace website will open in your browser. Search for **Jira Cloud + Tempo** in the search bar, or any other Connected App you’d like to try. Once you find Jira Cloud + Tempo, click **Connect with Jira Cloud + Tempo**. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-02-29-9754-AM.png?width=688&height=253&name=image-png-Jun-26-2025-10-02-29-9754-AM.png) 4\. In order to install this Connected App, you will be asked to input your subdomain: ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-06-53-2170-AM.png?width=490&height=211&name=image-png-Jun-26-2025-10-06-53-2170-AM.png) If your time entries are not syncing with Jira Cloud + Tempo at any point later, you might need to reset your Tempo region, which you can do with this article **[here](https://knowledgebase.memtime.com/en/my-time-entries-are-not-syncing?hsLang=en)**.   ### Step 2: Authenticate Jira Cloud + Tempo with Memtime   1\. Open Memtime, and go to Menu (☰) → Connected Apps**,** and click **Refresh Installed Connected Apps** to see Jira Cloud + Tempo listed as a Connected App. ![Refresh Installed Connected Apps EN](https://knowledgebase.memtime.com/hs-fs/hubfs/Refresh%20Installed%20Connected%20Apps%20EN.png?width=528&height=171&name=Refresh%20Installed%20Connected%20Apps%20EN.png) 2\. Select **Jira Cloud + Tempo** from the Connected Apps list and click **Authenticate Now**. You will also be automatically prompted to authenticate.   ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-27-2025-01-50-02-7271-PM.png?width=783&height=210&name=image-png-Jun-27-2025-01-50-02-7271-PM.png)   3\. A new window will open to request your Atlassian credentials, where you can choose your preferred way to log in. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-16-08-6701-AM.png?width=542&height=387&name=image-png-Jun-26-2025-10-16-08-6701-AM.png) 4\. Then, select the instance you want to connect with, and grant Memtime access in order for it to be able to synchronize with your account, by scrolling down and clicking on **Accept**. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-18-00-8406-AM.png?width=688&height=817&name=image-png-Jun-26-2025-10-18-00-8406-AM.png) In case you have 2-Step Verification turned on, you might also be asked to provide your full phone number in order to receive a verification code by text message.   5\. Additionally, you will be asked to grant permission for accessing your Tempo data, which you can also authorize. This is because Memtime needs access in order to synchronize your time entries for you. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-20-30-4741-AM.png?width=464&height=380&name=image-png-Jun-26-2025-10-20-30-4741-AM.png) 6\. After authentication, you can customize the settings to match your preferences, and change your Search Query (JQL) to anything that suits you.  ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-21-28-2014-AM.png?width=435&height=490&name=image-png-Jun-26-2025-10-21-28-2014-AM.png) ### Step 3: Adjusting Your JQL Query   By default, Memtime imports all tasks assigned to you using this query: ``` assignee = currentUser() ``` If you want to create a more specific search query, you can use ChatGPT for help. For example, you can try the following prompt: *Can you create a JQL search query that will give me all projects that are assigned to me and also are not completed, closed or canceled?* After changing your JQL query, make sure to **refresh the Project Management tab** in Memtime to apply your changes. We’ll cover that in the next step. ### Step 4: Create Jira Cloud + Tempo Time Entries in Memtime 1\. Open the **Project Management** tab in Memtime and click the **Refresh** button to import your latest tasks and projects. ![refresh projects universal-1](https://knowledgebase.memtime.com/hs-fs/hubfs/refresh%20projects%20universal-1.png?width=476&height=247&name=refresh%20projects%20universal-1.png) 2. Switch to the Time Tracking tab and create a time entry by clicking and dragging in the Time Entries column. In the Time Entry window, you’ll now see **Jira Cloud + Tempo** available as a Connected App. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-23-27-9237-AM.png?width=630&height=240&name=image-png-Jun-26-2025-10-23-27-9237-AM.png) 3\. Log into your Jira Cloud + Tempo account and open any ticket with logged time. You’ll see that time entries from Memtime are automatically synced. ![](https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Jun-26-2025-10-26-01-8973-AM.png?width=688&height=240&name=image-png-Jun-26-2025-10-26-01-8973-AM.png)   **Automatic Synchronization:** Memtime automatically exports time entries created in Memtime to Jira Cloud + Tempo. Similarly, any time entries created directly in Jira Cloud + Tempo are exported to Memtime by default. You’re now ready to start tracking time for any Jira Cloud + Tempo projects or tasks! Here’s a video that shows how the process works: - [🚀 Getting started](https://knowledgebase.memtime.com/en/getting-started?hsLang=en) - [🧠 Memory Aid](https://knowledgebase.memtime.com/en/memory-aid?hsLang=en) - [📁 Memtime Projects](https://knowledgebase.memtime.com/en/memtime-projects?hsLang=en) - [⏳ Time entries](https://knowledgebase.memtime.com/en/time-entries?hsLang=en) - [👥 Customer Portal](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#main-content) - [Managing Users](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#managing-users) - [Purchasing Memtime](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#purchasing-memtime) - [Account Management](https://knowledgebase.memtime.com/en/customer-portal?hsLang=en#account-management) - [📉 Reports & Statistics](https://knowledgebase.memtime.com/en/reports-statistics?hsLang=en) - [🧩 Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#main-content) - [Calendar Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#calendar-integrations) - [DATEV Integration](https://knowledgebase.memtime.com/en/integrations?hsLang=en#datev-integration) - [Project Management](https://knowledgebase.memtime.com/en/integrations?hsLang=en#project-management) - [Telephone Integrations](https://knowledgebase.memtime.com/en/integrations?hsLang=en#telephone-integrations) - [🖥️ Guides for Admins](https://knowledgebase.memtime.com/en/%EF%B8%8F-guides-for-admins?hsLang=en) - [🛠️ Troubleshooting](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#main-content) - [Microsoft Windows](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#microsoft-windows) - [macOS](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#macos) - [Linux](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#linux) - [Integrations](https://knowledgebase.memtime.com/en/%EF%B8%8F-troubleshooting?hsLang=en#integrations) [![Chill listening crop-3](https://knowledgebase.memtime.com/hs-fs/hubfs/memtime-light-2x.png.png?width=133&height=24&name=memtime-light-2x.png.png "Chill listening crop-3")](http://www.memtime.com) Knowledge Base Copyright © 2026, Memtime GmbH ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://25169434.fs1.hubspotusercontent-eu1.net/hubfs/25169434/How%20to%20connect%20to%20Jira%20Cloud%20%2B%20Tempo.mp4", "dateModified" : "2024-04-26T15:58:37.584Z", "duration" : "PT3M54S", "height" : 720, "name" : "How to connect to Jira Cloud + Tempo", "thumbnailUrl" : "https://25169434.fs1.hubspotusercontent-eu1.net/hubfs/25169434/How%20to%20connect%20to%20Jira%20Cloud%20%2B%20Tempo.mp4/medium.jpg", "uploadDate" : "2024-04-26T15:58:37.579Z", "width" : 1280 } ```