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What to do if Memtime requests an update but you don't have system admin rights

If you don't have system admin rights and you can't update your Memtime app alone, here's how to configure your setup better.

1. Disable Automatic Updates:

The administrator can turn off automatic updates for all users. This allows for better control over when updates are installed.

To do this, the Memtime administrator can log into the Customer Portal, and turn on this option:

CP EN

2. Schedule Updates:

Once automatic updates are disabled, the Memtime admin can deploy updates according to their preferred schedule. This ensures that all devices are updated at a convenient time for the team.

Best Practices: Disabling automatic updates is recommended for users who do not have permission to install updates themselves. This approach helps maintain consistency and stability across the team’s devices.

 

3. Inviting your system admin to your Memtime account

In case you have a system administrator, you can invite them to your Memtime account as an admin Memtime user.

This invitation doesn't require a license, and the system admin can just manage your update installations this way. To do so, you can follow these steps:

1. Log into the Customer Portal.
2. Go to the User Management section on the left.
3. Click on the button "Invite Users".
4. Add your system admin's email, and make sure to select the "Account Admin" box only.
 
Inviting an admin to the account EN

4. Download the Latest Memtime Version Using Curl (Optional for System Admins)

The following article explains how you can automatically download the latest Memtime version using the command-line tool curl:

How to Download the Latest Memtime Version Using Curl

This can be useful if you're managing installations via MDM systems or automation scripts.