How to invite new users to your account

You can invite new users to your account at any time in your customer portal on our webpage

To add new users to your account do the following:

  1. Go to our website
  2. Log in to your customer portal.
  3. Navigate to the "Licenses and Users" tab in the menu on the left. 
  4. Click on the "Invite new users button" and a new window will pop up.
  5. Write the Email of the User you want to invite in the new window.
  6. Select what kind of user it will be (user, Admin or both).
  7. Click on "OK".

The user will get an invitation per Email with instructions on how to accept the invite and download Memtime.

Difference between user and Account Admin

  • A Memtime user takes up a license and can fully download and use Memtime.
  • An admin full control of the subscription in the customer portal. The admin can change the subscription, invite new users, increase the number of licenses, cancel the subscription and view all invoices. 
  • A user can also be both an Admin and a Memtime user. 

If someone is an Admin without being a Memtime user, they do not need or use up a license. 

An admin can change the user rights of any user by clicking the pencil button next to the user in the customer portal: